Frequently Asked Questions
Everything you need to know about shopping with daals.
What are the standard delivery times for furniture?
For items currently in stock, we typically deliver within 3 to 7 working days. Larger furniture pieces requiring a two-man delivery service may take up to 10 working days depending on your location.
Do you offer international shipping?
Currently, we primarily ship within the mainland UK. For deliveries to the Highlands, islands, or international destinations, please contact our customer service team for a bespoke shipping quote.
What is your return policy for home decor and furniture?
We offer a 30-day return policy. If you are not completely satisfied with your purchase, you can return it in its original packaging and unassembled condition for a full refund, minus any applicable collection fees.
Is assembly required for your furniture items?
Many of our items are delivered flat-packed to ensure safe transport and better value. Each product page specifies if assembly is required, and all necessary hardware and instructions are included in the box.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also offer flexible financing options through partners like Klarna and PayPal Credit.
How can I track my order status?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to our courier's portal so you can monitor your delivery in real-time.