Returns & Exchanges

At daals, we want you to love your new home additions, which is why we offer a straightforward 30-day return policy for unused items in their original packaging. Whether it is a change of heart or a style adjustment, our team is here to ensure your shopping experience remains seamless.

Return Process

• 1.
  Initiate Your Request

  Log into your account or use our guest portal to submit a return request within 30 days of delivery, ensuring you have your order number and email address ready.

• 2.
  Prepare Your Item

  Carefully disassemble and repackage your furniture in its original boxes with all protective padding to prevent damage during transit.

• 3.
  Schedule a Collection

  Once approved, our customer service team will help you arrange a convenient courier pickup or provide instructions for drop-off at a designated location.

• 4.
  Receive Your Refund

  After our warehouse team inspects the returned goods, we will process your refund to your original payment method within 5 to 10 business days.